Automotive Title Clerk Job at Metro Auto Auction, Lewisville, TX

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  • Metro Auto Auction
  • Lewisville, TX

Job Description

Title Clerks

The primary focus of this position will be to process all Title Documents. Areas of responsibilities will include but are not limited to:

  • Accuracy
  • Checks for accuracy in all documents
  • Checks documents for completeness and signatures on all required parts and forms
  • Verifies mileage and ensures there are no discrepancies before paying the dealer for the sale of vehicle
  • Organization and Filing
  • Maintain miscellaneous files for duplicate titles
  • Checks problem titles waiting responses from the state for corrections
  • Makes calls on all titles over ten days
  • Updates notes in system on title status for the buyers
  • Customer Service
  • Works directly with the Sellers staying in constant contact regarding late title issues
  • Calls Sellers regarding any adjustments the Buyer may be requesting
  • Works diligently to keep problem deals together
  • Maintains a good communication open between the Buyer and Seller
  • Continuous Training
  • As state regulations change periodically, title clerks must constantly keep abreast of changing regulatory information by monitoring DMV communications to ensure their practices align with updated regulations

Skills

  • Must be able to handle a variety of customer service and administrative tasks
  • Must have great customer service skill and attitude
  • Must be able to utilize conflict resolution techniques
  • Must be a team player and work well with others
  • Must be attentive to details and highly organized
  • Should be able to multi-task and work outside of the box to resolve issues
  • A minimum of 2 years title experience

Job Tags

Full time

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