Business Operations Specialist Job at Net2Source (N2S), Cambridge, MA

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  • Net2Source (N2S)
  • Cambridge, MA

Job Description

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.

Company: One of Our Clients

Job Description:

Job Title: Operations Specialist

Location: Cambridge, MA 02142

Duration: 09+ Months (Extendable)

Hours: Mon-Fri 8am-5pm

Pay Rate: $50.00 - 54.75/hr on W2

Concur Travel and Expense 0-2 years

Excel / PowerPoint/ Microsoft suite 3-5 years

SAP Ariba 0-2 years

Top Skills:

1. Experience with procurement systems and processes, ideally SAP Ariba. Creating PO’s and placing orders.

2. Experience supporting the shipping and receiving of international and domestic cold chain shipments and other life sciences related shipments

3. Experience with supporting executives with calendar management, travel arrangements and expense reporting. Knowledge of Concur a plus.

4. Experience with Asset Management systems, ideally Asset Panda.

5. Willingness to support onsite team with office management related tasks such as greeting guests, ordering catering and office supplies

Job Summary

The Operations Specialist provides critical administrative and logistical support to the R&D Operations team. This role bridges the gap between laboratory needs & office management. You will be responsible for ensuring the R&D team has the supplies and equipment required to maintain peak productivity, while managing the daily "front-of-house" and back-end administrative functions of the office.

Key Responsibilities

Procurement, Shipping & Receiving

• Manage the end-to-end purchasing process for all laboratory and office supplies.

• Shipping & Receiving: Serve as the primary point of contact for all incoming and outgoing shipments; verify contents against packing slips and distribute items to the appropriate lab or office areas.

• Collaborate with Finance to track "in-service" dates for capital equipment.

Asset & Equipment Management

• Update and maintain the R&D asset management tool to ensure 100% accuracy of equipment records.

• Coordinate and schedule service calls, preventative maintenance, and emergency repairs with external vendors.

• Oversee onsite service technicians to ensure work is completed safely and documented correctly.

Office Management & Guest Relations

• Office Management: Maintain a professional and organized office environment, including inventory management of common areas.

• Guest Relations: Greet outside guests, candidates, and vendors, ensuring they follow onsite check-in and safety protocols.

• Catering: Coordinate and place catering orders for team meetings, lunch-and-learns, and special onsite events.

Administrative & Team Support

• Expense Management: Support the team with the preparation and submission of expense reports and credit card reconciliation ensuring compliance with company policy.

• Travel & Scheduling: Manage complex meeting schedules and assist R&D staff with travel arrangements (flights, hotels, and ground transportation).

• Provide general administrative support to R&D leadership as needed.

Qualifications

• Experience: 3+ years of experience in operations, office management, or as a lab coordinator. Experience in a biotech or R&D setting is highly preferred.

• Organization: Exceptional attention to detail, especially regarding financial tracking and inventory records.

• Software Skills: Proficiency in Microsoft Office 365 and experience with expense management software (e.g., Concur) and ERP/Asset Management systems.

• Communication: Ability to communicate professionally with everyone from scientific staff to external delivery drivers.

• Logistics: Familiarity with shipping carriers (FedEx, UPS, DHL) and handling sensitive or temperature-controlled R&D shipments.

Awards and Accolades:

America's Most Honored Businesses (Top 10%)

Awarded by USPAAC for the Fastest Growing Business in the US

12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)

Fastest 50 by NJ Biz (2020, 2019, 2020)

INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)

Top 100 by Dallas Business Journal (2020 and 2019)

Proven Supplier of the Year by Workforce Logiq (2020 and 2019)

2019 Spirit of Alliance Award by Agile1

2018 Best of the Best Platinum Award by Agile1

2018 TechServe Alliance Excellence Awards Winner

2017 Best of the Best Gold Award by Agile1(Act1 Group)

Job Tags

Work at office

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