Job Description

CRM Technical Lead / Developer

Location: Remote

Type: W2 only

Core CRM Platform Expertise

• Strong hands-on experience with CRM platforms (any one or more)
• Microsoft Dynamics 365 (preferred).
• Salesforce.
• Oracle CRM / SAP CRM.
• Deep understanding of CRM architecture, modules, and data models.
• Experience in customization, configuration, and extension of CRM systems

Proficiency in object-oriented programming languages

• C# / .NET (for Dynamics)
• Apex, Visualforce, Lightning (for Salesforce)
• JavaScript / TypeScript
• REST/SOAP APIs integration
• Web services and middleware integration
• Hands-on experience in:
• Plugins, workflows, and business rules.
• Custom components and extensions

Integration & Data Management

• Experience in system integrations with third-party applications (ERP, marketing tools, etc.)
• ETL tools and data migration.
• Data synchronization s transformation.
• Understanding of Azure Integration Services / MuleSoft / Dell Boomi (or similar)

Cloud s DevOps/ Experience with cloud platforms

• Microsoft Azure / AWS
• CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins)
• Source control systems (Git, Azure Repos)
• Familiarity with containerization (Docker) is a plus

Proven experience leading CRM development teams

• Conduct code reviews
• Define development standards and best practices
• Mentor junior developers
• Strong experience in Agile/Scrum methodologies.

Troubleshooting s Support

• Debugging and performance tuning
• Issue resolution and root cause analysis
• Experience with production support s incident management

Excellent stakeholder management

• Ability to collaborate with:
  • Business teams.
  • Architects.
  • Cross-functional technical teams

Good-to-Have Skills/ Certifications

• Microsoft Dynamics 365 / Salesforce Certifications.
• Azure / Cloud certifications.
• Power Platform (Power Apps, Power Automate).
• AI/Automation in CRM.

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