Job Description

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Job Description :

Summary

Responsible for the analysis, design, delivery, and maintenance of process automation across the enterprise. Works with internal clients to capture "as-is" processes and map "to-be" processes. Brings business process knowledge to ensure processes are reengineered and made ready for automation. Supports the development, testing, and deployment of automated solutions. The Business Process Automation Analyst will also be called upon to assist with managing the Virtual Workforce of robots and automation, including acting as a team leader for the robots, and reporting as required on the performance, throughput, and accuracy of the robots which have been built.

Essential Functions

• Robotic Workforce Management: Ensureoversight and up-time of the Ryder robotic workforce, ensuringappropriate reportingon daily results is complete andaccurate. Initial first level support and triage of issues with robots in production
• Requirement Gathering: Conducts and documents automation feasibility analysis. Produces keystroke level process maps and designs /buildsautomation in one or more tools. Understand the steps in the process and any complications or dependencies. Present summaries of findings to leaders, technology partners, and client, walking them through "to-be" designs of automated processes
• Requirement Delivery: Work closely withinternalteam to ensure requirements are accurately mapped and suitable for development. Track progress daily or weekly asappropriate, provide updates for sprint reviews and in-progress demonstrations to SME’s and leadership
• Opportunity Discovery: Work with Automation Center of Excellence (COE) management toidentify, document, and prioritize automation opportunities. Work with SMEs to understand end to end processes,identifyingautomation blockers and suitability of the process for automation
• Stay up to date on automation tools, best practices, and process improvement across multiple industries and technical tools. Contribute to discussion on additions or changes to Ryder’stool-kit, structure, and COE role
• Performs other duties as assigned

Skills and Abilities

• Demonstrates analytical skills
• Strong verbal and written communication skills
• Ability to create andmaintainprofessional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility tooperateand self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices
• Ability to work closely with product, architecture, and project teams (preferred)
• Comfortable working in ambiguous or unclear situations (preferred)
• Excellent coordination, communication, and documentation skills. (preferred)
• Self-motivated, driven, and ability to work without direct supervision (preferred)

Qualifications

• Bachelor's degree in Business, Operations, Accounting, Engineering or Technology
• One (1) year or more exposure to Six Sigma / Lean projects, Technology Deployments, Operational Improvement Background, or Involved in Corporate Change Management initiatives
• Three (3) years or more Large Technology Deployments, Six Sigma / Lean projects, Leading Corporate Change Management initiatives preferred
• Two (2) years or more Business Process Analyst, Project Analyst, or similar role preferred
• Project Management Professional (PMP) Certification (1 1/2 Years, preferred)
• Certified Six Sigma Black Belt (1 1/2 Years, preferred)
• Other Certified Scrum Master (CSM) (1 1/2 Years, preferred)
• Other Certified Product Owner (CSPO) (1 1/2 Years, preferred)
• Other Lean Certification (1 1/2 Years, preferred)
• Other American Society for Quality (e.g.Process Analyst) (1 1/2 Years, preferred)
• Project Management Principles; beginner level
• Excel, Visio, or Project knowledge; intermediate level; preferred
• SQL knowledge; intermediate level; preferred
• Understanding of, and Experience working with: Supply Chain Management or Logistics processes; intermediate level; preferred

Job Category: Data Science & Analytics

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

Maximum Pay Range:

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here ( to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

Current Employees :

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