Job Description

Summary: School-Based Health (SBH) requires flexible, efficient teamwork on the part of the provider and other clinical staff. The provider and nurse work together to perform all the needed duties for clinic maintenance and patient care in School Based Clinics.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Obtain and maintain records of parental consent, insurance information, and patient history for students and staff of SBH.
• Coordinate with school secretaries and health department nurses to appropriately screen and triage potential patients for SBH.
• Maintain safe and well-equipped clinical areas at all SBH sites. Duties include, but are not limited to inventory, ordering, and stocking medications and supplies, reporting malfunctioning equipment or facilities, and appropriate security/storage of supplies.
• Have knowledge of and oversee compliance with OSHA and on-site licensure requirements for SBH.
• Perform duties of Front Office Personnel, i.e., check in, appointment scheduling, follow-up monitoring, insurance verification, and check out as needed.
• Schedule outpatient x-rays, labs, and referrals and fax orders to appropriate facilities. Obtain results of ordered studies for follow up and interpretation by provider.
• Assist with follow up phone calls or other needed communication to the parent/guardian of SBH patients daily.
• Participate in school functions as appropriate for SBH, i.e., Open House, school registration, and special events.
• Assess patients’ emotional and personal needs, i.e., food, shelter, clothing, abuse, neglect and refer to appropriate resource agencies.
• Perform teaching as needed to patients and parents related to health maintenance, disease prevention, and care for illnesses or injuries.
• Perform initial assessment of age, weight, vital signs, and chief complaint and document in medical record.
• Properly prepare the patient for the exam and assist the provider as needed with exams and procedures.
• Make certain that all pertinent pre-clinic laboratory or other pertinent data is in chart at time of visit.
• Always practice universal precautions utilizing available safety equipment (gloves, shields, etc.)
• Maintain well-cleaned and stocked work areas.
• Clean and sanitize medical equipment regularly.
• Have computer knowledge of the EHR and be proficient in clinical workflows.
• Complete and document required patient care activities to comply with all regulatory measures (HEDIS, UDS, PCMH, and FQHC).
• Prepare and administer immunizations, allergy, or other injections as needed.
• Assist with lifting patients as needed.
• Obtain patient insurance pre-authorization for all referrals and procedures.
• Perform all other duties as assigned.

OTHER ESSENTIAL DUTIES and RESPONSIBILITIES:

• Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success.
• Team members must demonstrate excellent team communication and coordination to provide quality patient care.
• Care coordination includes communicating with community organizations, health plans, facilities, and specialists.
• Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice.
• Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations.
• Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care.
• All team members will be involved in the process of improving quality incomes.
• Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement.
• Team members will participate in Grace Health's advocacy program.

GENERAL DUTIES:

• Follow policies and procedures of the office, including administrative, clinical, quality assurance, and personnel.
• Maintain good attendance (daily, meetings, and other assignment tasks).
• Maintain timely documentation of all work assignments.
• Maintain patient confidentiality.
• Routinely keep supervisor informed about attendance and job assignments.
• Flexible in being able to multitask.
• Work effectively and at an efficient pace.
• Work cooperatively with providers, administration, and peers.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health’s mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

SKILLS:

• Pleasant personality
• Cooperative attitude
• Completed a recognized medical assistant program.
• Written and oral communication skills.
• Computer skills

EDUCATION and/or EXPERIENCE: Requires a valid nursing license to practice in the state of Kentucky. Strongly prefer experience in pediatric care and prior experience in a SBH setting.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms, stoop, kneel, crouch, or crawl, and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC). We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, through access to compassionate, high-quality, primary health care for the whole person.” The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Full time, Relief, Work at office, Local area, Flexible hours

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